Thank you for visiting the Zhu-niverse! We would love to answer your questions, help you with trouble-shooting, hear your comments and get your feedback.

If you are having a problem with your ZhuZhu Pets™, Kung Zhu™ or other Zhu products, please check out the “Product Information and Safety” section of our site.

Can’t find the answer to your question? Try looking in the FAQs section! If you are still in need of assistance, we are happy to answer any questions or help you with any product related issue. Simply click HERE to give us some additional information about how we can assist you!

Corporate Office:

121 Bloor Street East
Toronto, ON M4W
Phone: 1-800-622-8339

Retailer and Distributor Inquiries:

Looking for information on the Zhu-niverse and Zhu products? E-mail us at:

Media Inquiries:

Please contact Grant Deady, Zeno Group for ZhuZhu Pets: